Contact IABLE Please Note: we do not answer medical questions here. We do provide a support forum for our Premium Members. Contact Name * First Last * Last Email * Confirm Email * Choose a Topic * Choose a TopicWebinars/RegistrationRecordingsMembershipAccount/PasswordCredits/CertificatesOther Can you find your answer here first? If I’m unable to attend on the day of a live webinar, can I watch it later and will I receive credit? Yes, webinars are recorded and a link to the recording will be sent to those registered within 2-3 days after it ends. Length of availability depends on the type of course—check the registration page for specific information. Credits are awarded for live attendance, viewing the recordings, or any combination of the two. I haven’t received a link to the webinar, how do I get access? Links are sent via email upon registration and included in a reminder email sent about one week before the course. If it’s less than a week to your course, please check your spam folder. Registration is closed, can I still get access? For a number of reasons it is our policy not to permit registration for our events, nor access to the recordings, after the event has occurred. These include policies of our accreditors and speakers, technical issues, and fairness to everyone who has registered. Note that sometimes our recordings will be available later as an eCourse. We will announce these in our newsletter when they are available. Did you read the above FAQs? * I read this, but still have a question. Can you find your answer here first? I haven’t received a link to the recordings, how do I get access? Recording links are sent within 2-3 days after the webinar. If it has been longer than 3 full days, please check your spam folder. Zoom said the password was incorrect, or I'm having other issues accessing the recording, how do I watch it? Make sure the password is copied correctly - with all characters and no extra blank spaces. Otherwise, the most common problem with viewing the Zoom recordings is that you need to totally clear your browser cache: On a PC, visit the page and press Control Key + F5. On a Mac use CMD + ALT + E. I missed the deadline to watch the recording, can I still get access? For a number of reasons it is our policy not to permit registration for our events, nor access to the recordings, after the event has occurred. These include policies of our accreditors and speakers, technical issues, and fairness to everyone who has registered. Note that sometimes our recordings will be available later as an eCourse. We will announce these in our newsletter when they are available. Did you read the above FAQs? * I read this, but still have a question. Can you find your answer here first? I'm an IABLE member, but don't seem to have access to membership resources. First, make sure you are logged in to your IABLE account where you purchased a membership. Second, having an IABLE account is not the same as having a paid Premium Membership. How do I become a Premium Member of IABLE or learn more about it? Please visit our Join IABLE page for details about membership. Did you read the above FAQs? * I read this, but still have a question. Can you find your answer here first? How do I log in to my IABLE account? If you have your password, you can login using username or email address here: https://lacted.org/wp-login.php How do I reset my IABLE account password? This is a two-step process: 1) Please visit the password reset link and enter your username or email. This tells the system that you do not have your password, so it will reset it. 2) The website will send you an email with a link to another web page where you can reset your password. When you visit the page with the password reset, please wait 5 seconds and you will see a new password appear in the password field. This will be a strong password. Please copy the password to a safe place - it will not be emailed to you. Alternatively, you can put your own password into the form on the page, but the system won't allow a password which is weak. 3) After you reset your password, you will be presented with a link to login with your new password. Did you read the above FAQs? * I read this, but still have a question. Can you find your answer here first? How do I earn credits for the course I attended? Credits are awarded upon completion of the course evaluation. How do I find the course evaluation? Information is emailed within 2-3 days after the event ends. After that, you can log in to your IABLE account and click on “My Account” from your Dashboard. From there, click on “My Evaluations” on the left side menu. If you are registered for a course, a link to the evaluation will appear here within 2-3 days. How do I access my certificate? Log in to your IABLE account and click on “My Account” from your Dashboard. From there, click on “IABLE Certification” on the left side menu. There you will see a list of courses you’ve completed, credits earned, and a link to download a PDF of your certificate, which lists all credits earned through IABLE. Does IABLE provide CEUs? We provide continuing medical education credits (CMEs) approved by the American Academy of Family Physicians (AAFP). According to the American Nurses Credentialing Center Certification (ANCC), the continuing education hours approved by the AAFP and AMA PRA Category 1 Credits™ meet the requirement of formally approved continuing education hours and may be used as such for ANCC Certification renewal. Because all state nurse licensing boards accept educational offerings that are approved by the American Nurses Credentialing Center (ANCC), CMEs should be approved in all states for nursing credits. You can read more at https://www.nursingworld.org/certification/faqs/. Can you add CEUs/nursing credit hours to my certificate? No, if we did not apply for nursing credit hours, we cannot add them to your certificate. Instead, the ANCC states that CMEs from AAFP can be considered equivalent to nursing credits, so you need to report the CMEs to your Nursing Board. Did you read the above FAQs? * I read this, but still have a question. Subject * Message * IABLE is a small organization and we endeavor to reply to urgent inquiries within 24 hours and nonurgent inquiries within 48 hours. Unfortunately sometimes our emails to you end up in your spam folder. If you do not see a reply from us within 48 hours, please check your spam and junk email boxes. If you are writing about event recordings/credits – please note that we do not respond to these inquiries if they are less than 3 full days after the event. * I understand IABLE's Support Policy Captcha Submit If you are human, leave this field blank.
